Customer Care

Payments

We accept direct bank transfers via POSB/DBS/UOB using the following options:

  • Internet banking/ Mobile banking
  • ATM machine fund transfers
  • Cash deposit at Cash Deposit Machines

We also accept PayPal Website Payments with an additional 5% PayPal fee.
PayPal supports major credit/debit cards via Visa, MasterCard, American Express and PayPal account transfers.
You will be able make payment with or without a PayPal account 

Submitting Payment Details – Bank Transfers
Payment must be completed within 4 hours. Login to your account to locate your pending order, fill in the necessary details and submit. Your order will be secured and pending verification from Lacepipe. 

For customers using internet banking/mobile banking, we require your iBank nick as well as transaction reference number to complete verification.

For customers using ATM transfers, it is compulsory to attach a snapshot of the ATM receipt to complete verification.
We are unable to verify your payment with other details provided. If the ATM machine is unable to generate a receipt, contact us immediately at order@lacepipe.sg with your invoice number for assistance.

We accept PayPal Website Payments with an additional 5% PayPal fee.
PayPal supports major credit/debit cards via Visa, MasterCard, American Express and PayPal account transfers.
 
You will be able make payment with or without a PayPal account.
 
You will be prompted to make payment via PayPal immediately after sending in an order. Your order will be secured automatically after payment.